![]() You can now remove the USB flash drive from the back of your recorder.DO NOT disconnect power or remove the USB flash drive during this process. Your system will reboot to upgrade the firmware.Click “ Continue” to proceed with the firmware upgrade.Select the firmware file and click “ Select.”.On the right side of the Firmware Version menu under Manual Upgrade, click on “ Upgrade Now” to open the USB flash drive.Safely eject the USB flash drive from your computer and insert it into an open USB port on the back of your recorder.This MUST be the only file on the USB flash drive. Once downloaded, place the firmware file on a FAT32 formatted USB flash drive.At the top of your support page under Current Firmware Version, select “ Click to Manually Upgrade Firmware” to download the newest firmware.Visit and enter your product Series (located on the support sticker on top of your recorder) into the search bar.To Update your Recorder’s Firmware (without Internet): DO NOT disconnect your recorder from power during this process. If new firmware is found, it will be upgraded. The recorder will reboot and automatically search for new firmware.A pop-up asking if you are sure will appear.At the bottom of the Device Setting’s page, tap “ Force Reboot.”.Select your Device (recorder) from the Device page, which opens Device Settings.If you choose not to configure the Night Owl HD app on a smart device before configuring the Night Owl HD CMS software on your PC you. The password will be the same as the one used to configure your DVR/NVR. Open the Night Owl Protect App from your Smart Device. Night Owl HD CMS Guide How Do I Add a Device to Night Owl’s HD CMS Software.Once your recorder reboots, your firmware will now be up to date.DO NOT disconnect power during this process. If it locates new firmware, it will begin updating and your recorder will reboot.Your recorder will now see if a firmware update is available. ![]() Select “ Click to check for new firmware.” *MUST be connected to the Internet. From the Firmware Version menu, you will see the Version Installed and have the option to check for a newer version. PC/MAC Software (CMS) Night Owl Protect CMS Download CMS (Control Management Software) lets you access your Night Owl Protect device from the convenience of your computer.From the About menu, scroll down and click “ Firmware Version.”.Click on the tool icon to access the System Info menu.Right-click on your TV / monitor screen to bring up the menu bar.If not, right-click using the wired USB mouse and enter your login credentials. If you downloaded the Night Owl Protect App on your Smart Device and have Bluetooth ® enabled, you can use the Unlock feature in the app to unlock your recorder. To Update your Recorder’s Firmware (with Internet): Your recorder’s firmware MUST be up to date to receive live technical support. The preferred method for upgrading your recorder’s firmware is connecting the recorder to the Internet (via Ethernet cable) and performing a firmware update using the network.
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